DELIVERY
GUARANTEE FAST DELIVERY
We will choose the best and fastest express courier service based on our track record to send the order to your location.
DELIVERY PREPARATION TIME
Orders made on Monday to Friday: 2 working days to ship
Excluding Saturday, Sunday and Public Holidays
ESTIMATED ARRIVAL DATE
Peninsular Malaysia: Next 1 to 3 business days from delivery date
East Malaysia: Next 3 to 5 business days from delivery date
*The delivery days stated on the product page is final. Some of the limited stock item will take longer to deliver.
Please contact us if you do not receive you items after 3 working days by emailing us at contact@jsmix.com.my or SMS/Whatsapp +6012 629 8717 (Kevin)
Please mention your Order ID and your full name.
TRACKING NUMBER
Tracking number shall be emailed to customer once package is delivered.
Please take note that most courier system is not updated online instantly, we advise you to check after 24 hours receiving the tracking number.
STOCK AVAILABILITY
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
RISK OF LOSS
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.